Penerapan Model Klasifikasi Dalam Tingkat Kepuasan Layanan Publik Pada Kecamatan Dengan Menggunakan Algoritma Decision Tree

Lestari, Sarah Dwi (2023) Penerapan Model Klasifikasi Dalam Tingkat Kepuasan Layanan Publik Pada Kecamatan Dengan Menggunakan Algoritma Decision Tree. Diploma thesis, Universitas lancang Kuning.

	Text 1855201079_BAB-I_VI_DAFTAR-PUSTAKA.pdf Download (1MB)
	Text 1855201079_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf Restricted to Repository staff only Download (1MB) | Request a copy

Abstract

Service activities cannot be separated from human life, because service is needed in all aspects of life. Just like public services provided by the government, public services can also affect the level of quality in an institution. The problem experienced in the service process provided by employees is that the turnaround time for each service provided is considered too long, this can interfere and hinder the smooth running of service activities. To overcome these problems, it is necessary to measure community satisfaction with the services provided by employees. The method used in this study is the Decision Tree Algorithm, the classification process will produce whether visitors are satisfied and dissatisfied.

Actions (login required)

View Item