THE EFFECT OF ALTRUISTIC LEADERSHIP ON SERVICE INNOVATION AND THE MEDIATION ROLE OF AFFILIATED HUMOR (CASE STUDY OF PEKANBARU AULIA HOSPITAL)

Fajrin, Hafiza and Rahmat, Adi and Handayani, Ririn and Arizal.N, Arizal.N (2022) THE EFFECT OF ALTRUISTIC LEADERSHIP ON SERVICE INNOVATION AND THE MEDIATION ROLE OF AFFILIATED HUMOR (CASE STUDY OF PEKANBARU AULIA HOSPITAL). Jurnal Ilmiah Ekonomi dan Bisnis, 19 (2). pp. 123-132. ISSN 2442 –9813

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Abstract

This study discusses the influence of altruism leadership on service innovation and the mediating role of affiliate humor at Aulia Hospital. The population of this study were nurses, totaling 70 people. The research data was taken using a questionnaire, with a Likert scale of 1 to 7. The method of data analysis in this study was descriptive quantitative using WarpPLS for testing a hypothesis and testing the validity and reliability of the research instrument. The results showed that altruistic leadership is directly related to service innovation in hospitals with a significant p-value. while the mediating role of affiliation between the effects of altruistic leadership and service innovation is not significant

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Pascasarjana > Magister Ilmu Manajemen
Depositing User: Adi Rahmat
Date Deposited: 27 Sep 2022 10:40
Last Modified: 10 Feb 2023 02:48
URI: http://repository.unilak.ac.id/id/eprint/2656

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