Knowledge-sharing behavior among banking officers in Indonesia

Abdillah, Muhammad Rasyid and Lin, Ching-Torng and Anita, Rizqa and Suroto, Bambang and hadiyati, hadiyati (2018) Knowledge-sharing behavior among banking officers in Indonesia. Journal of International Studies, 11 (2). pp. 136-153. ISSN 2306-3483

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Abstract

Knowledge-sharing behavior has been a hot issue in knowledge management. In the context of highly dynamic business, understanding the factors that encourage a knowledge-sharing behavior is critical if an organization wants to compete and win in the industry. This study investigates the antecedents of knowledge-sharing behavior. This study examines the factors that encourage knowledge-sharing behavior among banking officers using Ajzen’s theory of planned behavior. The suggested research model was tested using partial least square analysis. Data consisting of 200 responses from employees who have been working in banks in Pekanbaru, Riau, Indonesia are analyzed. The results reveal that personal attitude, subjective norm, and perceived behavioral control lead to knowledge-sharing intention. Findings also suggest that the effect of personal attitude, subjective norm, and perceived behavioral control on knowledge-sharing behavior is indirectly influenced by knowledge-sharing intention.

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